Specialized instant messenger, focused on use in online stores, online trading platforms, online auctions
Partially or completely identified above problems can solve a specialized messenger with an integrated payment system.
The messenger has two different client interfaces — the vendor interface and the buyer interface.
Thus, the buyer gets the opportunity to use a single messenger, through which he will communicate with representatives of various online stores. However, it will not be used for any other types of communication. The built-in payment system makes it easier (and often cheaper) for the buyer to pay for the order and receive a refund. At what, the money credited to the balance of the buyer, he can spend not only this seller, but also in any store registered in the system.
Also, thanks to its specialization, the messenger makes the process of communication between the buyer and the seller more convenient, eliminating all the major shortcomings of other ways of communication.
Obvious benefits are obtained and the seller.